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Name of business

Apia Business Affairs Co., Ltd. (Japan)

Apia International Business Co., Ltd.(Taiwan)

Address

1F 4-8-17 Chuo Aoba-ku,Sendai-shi, Miyagi-ken 980-0021 Japan

3F., No. 287, Sec. 2, Chang'an Rd., Xitun Dist., Taichung City 407 , Taiwan (R.O.C.)

Contact

Email: info@taiwanchinese.net   
We do not respond to inquiries by phone. For inquiries, please contact us by e-mail
Phone number: +81 50-5534-7717

HP

https://taiwanchinese-global.net/

Description of Business

Operation of online Chinese language service

Selling price

Based on the price including tax indicated for each ticketed sale and item.

Payment Method

Credit card payment (Paypal payment)

Fees other than the product price

Communication charges for Internet communication are to be borne by the customer.

Textbooks

We use our free original textbooks or textbooks specified by us.

Service Initiation Procedures

Please apply for membership. We will send you a membership number and password by e-mail. You will be able to start lessons after you purchase your lesson tickets.

Lesson Reservations

Lessons can be freely reserved at any desired date, time, and teacher from 2 days to 2 months in advance.There is no limit to the number of lessons you can take per day. You can reserve as many lessons as the number of tickets you have.

Lesson Quality

If communication conditions are poor due to Internet connection conditions, etc., please first inform the teacher in charge of the lesson. If we judge that the communication problem is caused by the teacher, we will extend the lesson time or return the ticket depending on the situation.

About our products

All lessons will be online using Skype software. All reservations and lessons are made in Japan time. You can choose from our free original textbooks or textbooks specified by us.

Fee Refunds
Withdrawal from membership

【Withdrawal from membership】
As a general rule, there is no need to cancel your membership due to the ticket system. If you wish to delete your membership information, please contact us by e-mail or inquiry form. (If you wish to cancel your membership, please contact us by e-mail or inquiry form)

【Refund Policy】
Unused (unexpired) lesson tickets will be refunded by PayPal payment service (credit card company) minus a refund fee. (The refund fee is 40% of the unused lesson ticket balance.)

For details, please refer to the Terms of Use (Article 6: Payment Methods and Refunds).